RESOURCES AND TRAINING

We offer beginner volunteer training. Log-in to VHub below for in-person or virtual training session.

Your training journey

Step 1

Get set up

You’ll use three portals: Volunteer Hub to register, TaxSlayer to practice, and Link & Learn to take your test.

Step 2

Learn with us

Join our training, either in-person or online, to strengthen your skills, boost confidence, and prepare for volunteering.

Step 3

Get certified

Get IRS certified with our full support. Once you’re certified, you’re ready to start making a difference in someone’s life.

Self-Paced Certification Training

All volunteers need to complete the Volunteer Standards of Conduct (VSC), Interview & Quality Review (IIQR), with the option to complete the Basic or Advanced Tax Certification and Quality Review Training. Volunteers must score 80%+ on required tests.

Intake Case Review Training Self-Paced

Tax Certification Training Self-Paced – Returning volunteers are encouraged to complete this training.

Use Pub 6744 for test questions and answer sheet.

VITA Test Alerts: Basic Test, Scenario 7: Pg. 45 – Form 1099-DIV, withholding should be $260 and Question #14 – question should read “Craig and Sarah’s standard deduction amount is $30,000.”

Training Accounts Needed for Training

Practice Lab: https://vita.taxslayerpro.com/IRSTraining Universal access code: TRAINPROWEB

Link & Learn: https://www.linklearncertification.com

Instructions for Submitting Answers in Link & Learn and Uploading Volunteer Agreement to VolunteerHub

Study Guides and Answer Review

Below you’ll find helpful guides and resources to help you get through training.

Extra Learning Videos

QR Training Passcode: BdkeD@2a

Get started

To volunteer with Ladder Up, you’ll use three easy online tools – each with a specific purpose

Your home base

1. Volunteer Account

You’ve already done this step–great work. Here you can sign up for shifts, track your hours and access important docs.

Get hands-on practice

2. Tax Slayer

Complete free training exercises, which will prepare you for certification. Sign up using our password: TRAINPROWEB

vita.taxslayerpro.com/IRStraining

Take your certificate exam

3. Link & Learn

Access IRS resources, explore tax law topics, and submit your certification test.

linklearncertification.com

REAL IMPACT

Saving a client money means saving them from debt

One client was relying on a refund that never came and feared falling behind on bills. I sat with her, explained why, and helped her change her withholdings so she wouldn’t owe again. Moments like that show how vital this work is.

Zeb Hill