Our Services

From free tax help to FAFSA support, we help hardworking families unlock the life-changing dollars and opportunities they need to climb higher.

How we can help you

Walk-in SERVICES

Tax Help

If an individual earns $30,000 or less or a family earns $40,000 or less, we’ll help you prepare and file your taxes for free.

Available: January – April
Extended season: June – September

FAFSA Completion

Financial aid for education

We help you complete the FAFSA, connecting you to grants, scholarships, and financial aid that put higher education within reach.



Available: September – May

Budgeting and saving

MONEY BASICS

Every dollar has the power to move you forward. By learning how to budget and save, you can stretch your paycheck further, take control of your goals, and create the stability and freedom to climb higher.

Think tax returns are hard? Think again

Step 1

Check in

Start by meeting a volunteer who’ll review your paperwork and ensure you’re all set for our free tax service.

Step 2

The work begins

Then, sit down with a trained tax preparer who will help complete your return — entirely for free.

Step 3

File & finish

Finally, review and sign your return. Then we’ll file it for you, electronically.

REAL IMPACT

Ladder Up turned my chaos into calm

After identity theft, I couldn’t file last year, and the stress consumed me. Today, with Ladder Up’s help, I finally filed and I’m free of that weight. My refund will help me bring joy to others at Christmas — something I didn’t think would be possible this year.

Joy Overbea

How we make a difference to people’s lives

Of Ladder Up clients
that receive a tax refund

Average tax refund

Average FAFSA grant